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Road Dawg: Frequently Asked Questions

Img2.gif I thought it would be interesting to write some frequently asked questions I have been asked over the years. Some are very good, some humorous but, all are actual questions.

Q: I sent you an application this morning, when do I go to work?
A:
It usually takes a minimum of 24-48 hours to to process your application. We check references and applications with good phone numbers process much faster.
Q: I know I've called 3 times today but, the kids are hungry and I need to go to work now!
A:
I will update your availability only once a week. I wish I could hire everyone who needs a job and is willing to work but, I can't. Job openings are filled using information I can verify. Verify is the key word here. I can make my mom look like a Master Electrician on paper. All things equal, most recent available electricians will get first call.
Q: I filled out an application two weeks ago and I still haven't been hired, what's up with that?
A:
Any number of things can affect that. Sometimes I need a few electricians and get a whole lot of applications. Or, I might need need someone with a different skill level. All things being equal it can be luck of the draw (missed phone call, etc). This does not mean you are not being considered. I don't intend to mislead anyone. I will keep your info and I do hire a lot of electricians. I recommend calling in once every week or two while you are out of work to update your availability. Anyone in our office can do this with a click of a button, however, we will only make one availability entry per week.  Rest assured we will call if you match the qualifications we require for a job. I have called electricians that have been on the database for years and when I call them, they are working. On the other side, when they called, I had no openings...and then the right  job came up at the right time and we hooked up.
Q: I just got laid off, when do I get my bonus?
A:
Your bonus will be included in your final check but, do give me a call when you are finished. This not only allows me to make sure all your info is updated and to thank you for a job well done. It also helps me do a better job keeping you working.
Q: I just quit, when do I get my bonus?
A:
Duh.....(remember the "attendance" part?)
Q: I just got fired, do I still get my bonus?
A:
See previous answer
Q: I just got laid off, when do I get my bonus? (you really know you were just fired)
A:
Did you really think I wouldn't find out? See previous answer
Q: I worked for you 2 years ago for 4 months an now I have worked for you on this job for two months. How does this affect my paid holidays?
A:
You are now eligible for paid holidays. Due to the nature of our business this is not unusual. After you have accrued 6 months time in service at SCC, you will be paid 6 holidays a year and while currently working with us and have at least 40 consecutive hours on your current job assignment (ya got to work a week). Holidays are: Memorial Day, 4th of July, Labor Day, Thanksgiving, Christmas and New Year's Day. Same goes for vacations but, the time in service is 12 months even if it is over many years. We will pay you one week's pay.
Q: Why do you pay a bonus instead of an extra dollar an hour?
A:
If you do everything you can to make sure we finish a job on time and on budget you deserve a bonus. If you didn't finish the job I figure you are a full grown adult and while I can't make your choices in life I can, at least, reward good behavior. I love to give bonus checks...the bigger the better!
Q: I was hired permanently with one of your customers 2 years ago and just got laid off. Can I get back on your available list?  
A:
You bet. While you are not required to accept an offer to take a permanent position with one of our customers, it says a lot about you. Not all companies will have enough work going on to make you such an offer but, sooner or later most of the best employees will get an offer.
Q: I really can't take the the job you are offering me right now. Will this affect my future opportunities with your company?
A:
No. I like folks who are straight up with me. You can turn down a job for any reason. My job is to find the right person for the job. If you can't go, you can't go.
Q: Sorry I didn't show up to the last job you sent me to. I was going to call but I forgot. Do you have any other jobs? 
A:
This answer left blank on purpose!
Q: Can I get an advance?
A:
The #1 Rule is don't try my patience. My policy is I will give any new employee one advance because I know when you first start money can be tight, especially if you are on a job away from home. After that it's on a case-by-case basis. If in doubt refer to the #1 Rule. I do reserve the right to say "no". Money will be advanced only from hours worked allowing for required deductions (taxes, etc.). I will not, under any circumstances,  "loan" money on future earnings. Any advance will be deducted from your next paycheck. I believe this is as liberal a policy as any employer I ever worked for and I will try to keep it this way as long as its not abused. Any expense incurred like Western Union charges will be charged to you.
Q: I am a pipe fitter and I'm looking for work, ya got any jobs?
A:
Sorry, we are very specialized. By only dealing with one trade, we feel we can do a much better job.  I have been in construction all my adult life and do know the difference between a plumber and a pipe fitter. I am an electrician by trade and in my heart.
Q: My paycheck didn't come in today's mail, how come?
A:
We mail out pay stubs and pay checks every Wednesday. The US Postal Service usually does a decent job but, even they can't control weather, vehicle breakdowns and the other things that can lead to a delay in receiving mail. Direct deposit is the only way to go, I use it myself. Every time your pay stub arrives on Saturday or Monday you will be glad you signed up for direct deposit pay.

- the Road Dawg

 

 

 

Disclaimer: All questions listed are not meant to offend, describe or depict any one or group of person(s). The content is for informational purposes only. All FAQs are paraphrased and all answers are opinion,  not official company policy. All questions fielded by SCC are handled on a case-by-case basis and resultant answers are based on individual circumstances.


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